Shipping policy

At Lunar Performance Headwear, we are committed to delivering high-quality headwear quickly and reliably. Please review our shipping policy to understand our process and expectations.

1. Order Processing & Shipping Times

Processing Time: Orders are typically processed within 1-2 business days from the purchase date.
Shipping Time: Once shipped, orders usually arrive within 2-5 business days, depending on the shipping destination.
Pre-Orders: Delivery times may vary for pre-ordered items. Estimated timelines will be provided at checkout.
Weekends & Holidays: Processing times do not include weekends or holidays.

2. Shipping Methods & Carriers

We ship orders via:
🚚 UPS
📦 USPS

The carrier is determined at checkout. You will receive tracking details once your order has been shipped.

3. Tracking Your Order

After your order is shipped, you will receive an email with tracking information to monitor your delivery status. If you do not receive tracking details, please check your spam/junk folder or contact us at info@lunarheadwear.com.

4. Shipping Costs

Shipping costs are calculated at checkout based on delivery location and selected shipping method.
Customers are responsible for all shipping fees, including re-delivery charges due to incorrect addresses.

5. Address Accuracy & Delivery Issues

Customers must provide an accurate shipping address at checkout.
Lunar Performance Headwear is not responsible for orders shipped to incorrect addresses provided by the customer.
If a package is returned due to an incorrect address or failed delivery attempt, the customer is responsible for any additional shipping charges to re-ship the package.

6. Lost, Stolen, or Delayed Packages

Once your order is shipped, Lunar Performance Headwear is not liable for lost, stolen, or delayed packages.

If an issue arises, please contact the shipping carrier directly:
📞 USPS: 1-430-288-0456
📞 UPS: Visit the UPS website for contact details

You can also reach out to our team at info@lunarheadwear.com for assistance.

7. International Shipping

We do not offer international shipping at this time.
If international shipping becomes available, we will update this policy accordingly.

8. Expedited & Emergency Orders

For urgent orders, please contact us before placing your order to confirm availability:
📩 Email: info@lunarheadwear.com
📞 Phone: +1 (972) 302-2257
Additional fees may apply for expedited processing.

9. Order Status & Support

For questions regarding your order:
📩 Email: info@lunarheadwear.com
📞 Phone: +1 (972) 302-2257

Thank you for shopping with Lunar Performance Headwear. We appreciate your support and are committed to providing premium-quality headwear with reliable shipping!

🌙 Lunar Performance Headwear – Engineered for Performance. Designed for Style. 🌙